Privacy Policy

At Inasha Diamonds, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase on our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a smooth, secure, and personalised shopping experience.

Personal Information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via trusted payment partners)

Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behaviour on our website

2. How We Use Your Information

Your information is used only to serve you better and operate our business efficiently.

We use your data to:

  • Process and fulfil orders

  • Arrange shipping and delivery

  • Communicate order updates, returns, and support queries

  • Improve website performance and customer experience

  • Send transactional or service-related communication

We do not sell or misuse your personal data.

3. Payment & Transaction Security

  • All payments on Inasha Diamonds are processed through secure, encrypted payment gateways.

  • We do not store your card or banking details on our servers.

  • Payment information is handled directly by certified third-party payment providers.

4. Sharing of Information

We share your information only when necessary, and strictly for operational purposes.

This may include:

  • Shipping and logistics partners (for order delivery)

  • Payment service providers

  • Legal or regulatory authorities, if required by law

All third parties are obligated to protect your data and use it only for the intended purpose.

5. Cookies & Tracking Technologies

  • Our website uses cookies to enhance browsing experience and improve functionality.

  • Cookies help us understand user preferences and website usage patterns.

  • You can manage or disable cookies through your browser settings; however, some features may not function optimally.

6. Data Protection & Security

We take appropriate technical and organisational measures to safeguard your information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

Your data is stored securely and accessed only by authorised personnel.

7. Your Rights & Choices

You have the right to:

  • Access or update your personal information

  • Request correction of inaccurate data

  • Opt out of promotional communication at any time

For any such requests, you may contact our support team.

8. Third-Party Links

Our website may contain links to third-party websites.
Inasha Diamonds is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

9. Policy Updates

  • This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

  • Any updates will be posted on this page with immediate effect.

10. Support

For any privacy-related questions, concerns, or requests, please reach out to us:

📧 help@inashadiamonds.com
📞 Customer Support Hours: Monday to Saturday, 10 AM – 6 PM IST